A Little Update from Nifty

Technology is changing all the time, and for many older people it can feel hard to keep up. Things most of us take for granted, smartphones, apps, passwords, online forms, can quickly become confusing or frustrating. That’s where Nifty comes in.

Nifty is a free digital support service for older people, created to make technology feel a bit less overwhelming and a lot more approachable. The idea is simple: friendly, patient help from real people.

Real help, from real people

There’s no chatbots or automated systems here. Nifty offers one-to-one support by phone or email, so people can ask questions and get help with the things they’re actually stuck on, whether that’s WhatsApp, Facebook, or something else entirely.

Easy guides, made for older users

We also create simple video guides that go through things step by step. They’re designed to be clear, calm and easy to follow, with no jargon and no pressure to rush.

Why this matters

Feeling confident with technology can make a huge difference. It helps people stay connected, feel more independent, and avoid feeling left behind as more services move online. You don’t need to be “good with tech”, you just need the right support.

At Nifty, we believe everyone deserves to feel comfortable using technology. If you or someone you know could use a bit of extra help, we’re here.

👉 Visit getnifty.co.uk to find out more or submit a query.